For takeout orders, please call your preferred OPH location for takeout availability.

WILLIAMSVILLE
7:00am-8:00pm
716.634.5515

AMHERST
7:00am-2:00pm
716.691.8219

ORCHARD PARK
7:00am-2:00pm
716.674.3344

Protecting Employees & Guests

To help ensure everyone’s safety as we welcome you back into our dining rooms, we ask that we make the following promises to each other.

Our Promise to You

• We will ensure safe sanitation practices are followed.
• We will administer health checks to all our staff prior to shift start.
• We will make sure our indoor and outdoor seating meets all physical distancing guidelines.
• We will have hand sanitizer or hand-washing stations at all entrances.
• We will clean and sanitize common areas and surfaces regularly.
• We will clean and sanitize all tables and hard surfaces after every use.
• We will sanitize place settings, utensils, menus and condiments (salt and pepper etc.) after every use, or we will ensure that they are single use.

Your Promise to Us

• If you have been exposed to COVID-19 recently or have symptoms of COVID-19 as determined by the Center for Disease Control (CDC), please help us keep everyone safe by using our contactless deliver/takeout options.
• If you have underlying health conditions, are part of a high-risk population group or are otherwise concerned about contracting COVID-19, please feel free to use our contactless delivery/takeout options or utilize specific hours of operation for high-risk individuals, where available.
• That you will be patient and kind to our staff and our other guests as we all try to adjust to a new normal.
• If you have any questions about The Original Pancake House of WNY’s Promise, please ask for a manager who will be happy to assist you.